Store Manager | Eton Illum Copenhagen

As a Store Manager at Eton you will find yourself in a dynamic, fast paced and international retail environment. Your actions will have direct impact on the performance of the stores and the company’s success. Your ideas will be heard and you will help create Eton retail’s recipe for success.

About us 
Eton is a global brand with an omnichannel presence, founded in Sweden in 1928. Its exclusive shirts and accessories reach customers on etonshirts.com, in own brand stores, and in the world’s major multi-brand platforms and department stores. Read more on etonshirts.com

Our company culture promotes an open environment by all of us being transparent, respectful, honest and trusting.

The ideal candidate
We always look for those who will best fit into our company culture and who shares our core values:

ONE ETON: we work together, we win together.

EMPOWERING: we show respect for others.

WORK SMART: we say yes to the right challenges, the right way.

QUALITY-DRIVEN: we exist to offer high-quality products and to do high-quality work in every touchpoint.

CUSTOMER-COMMITTED: the customer is always the most important person in the room.

PROGRESSIVE: we are innovative and always have the future in mind.

In addition to sharing our core values you are:

• A sales person, both in values and volumes of sales
• Well-mannered, articulated and can communicate to customers on all levels
• Smart and presentable with an ability to work as part of a team or individually to deliver and maintain a high standard of service in every aspect
• Energetic and enthusiastic

Major duties/responsibilities

• Reaching set sales budgets and KPI’s. The #1 priority of this role is to grow sales and performance. Majority of time and focus should be spent on this.
• Ongoing SWOT-analysis for your store. Rolling evaluation of short term and long-term opportunities. In example, outline and analyze profitability and from these conclusions, find solutions and lay out future options
• Manage the store by reviewing product assortment and stock flow, analyze the outcome and subsequently make suggestions/changes together with Head of Retail and Retail Merchandiser
• Motivate, support and train sales staff to perform at their highest level by educate them in store operations, selling techniques, product knowledge, customer service and brand. Suggest and implement incentives, sales contests and other motivating factors of selling Eton’s products
• Manage (hire, grow, develop, train, support) Eton employees. Suggest changes when appropriate to grow business further
• Maintain Eton’s Customer Service Excellence
• Evaluate and implement visual merchandising standards as per Eton guidelines. Suggest and simplify the shopping experience for customers
• Plan, prioritize and own all operative work (deliveries, operations, EDI issues, pricat and other systematic issues) on store level.
• Inventory management
• Initiate and implement Eton events at store level
• Staff schedule management
• Responsible for opex at store level
• Manage POS and other digital applications and systems
• Obsolescence and theft
• Liaison between store and landlord

The position reports into the Head of Retail.

Experience and Qualifications

• Ideally a minimum of 2 years of store management experience with proven track record of success.
• And/or a longer extensive sales track record, can be from other similar industries
• And /or a minimum of 2 years of project management at corporate level with managerial responsibilities
• Or a combined 2 years of experience in some or many of the above-mentioned tasks
• Bachelor’s (University) degree
• Fluent in English and Danish