As a Concession Manager at Eton, you will find yourself in a dynamic, fast paced and international retail environment. Your actions will have direct impact on the performance of the stores and the company’s success. Your ideas will be heard. and you will help create Eton retails recipe for success. Furthermore, strengthen and develop the concession business to become organised and profitable.


  • The #1 priority of this role is to grow sales and performance. Majority of time and focus should be spent on this.
  • SWOT-analysis for each concession location. Ongoing evaluation of short term and long-term opportunities. In example, outline and analyse each Magasin location’s profitability and from these conclusions, find solutions and lay out future options of takeover, improvements of current locations. Plan, assist and execute approved renovations by management.
  • Manage concession locations by reviewing product assortment and stock flow, analyse the outcome and subsequently make suggestions/changes together with Retail Merchandiser.
  • Motivate, support and train sales staff both internal and external to perform at their highest level by educate them in store operations, selling techniques, product knowledge, customer service and brand. Suggest and implement incentives, sales contests and other motivating factors of selling Eton’s products.
  • Manage (hire, grow, develop, train, support) Eton employees at current locations. Suggest changes when appropriate to grow business further.
  • Evaluate and implement visual merchandising standards as per Eton guidelines. Suggest and simplify the shopping experience for customers.
  • Improve and maintain relation with concession management.
  • Manage Eton’s Magasin online business
  • Plan, prioritize and own all operative work (deliveries, operations, EDI issues, pricat and other systematic issues) in concession/store level. Be main point of contact for all things related concession between concession and HQ (sales support).
  • Plan stocktaking and make sure all concession location gets correct data to their system.
  • Maintain Eton’s Customer Service Excellence
  • Initiate and implement Eton events at store level
  • Staff schedule management
  • Responsible for opex at store level
  • Manage POS, click n collect and other digital applications and systems
  • Obsolescence and theft


  • Ideally a minimum of 2 years of store management experience with proven track record of success.
  • And/or a longer extensive sales track record, can be from other similar industries
  • And /or a minimum of 2 years of project management at corporate level with managerial responsibilities
  • Or a combined 2 years of experience in some or many of the above-mentioned tasks
  • Bachelor’s (University) degree

Fluent in Danish, business English is a plus


Are you the right candidate? Apply in the system. If you have any questions regarding the position, please reach out to to Jakob Lundén, Global Retail Sales Manager ( We review applications on an ongoing basis. 

Type of employment Permanent position
Contract type Full time
Number of positions 1
Full-time equivalent 1
City Copenhagen
County Sjælland
Country Denmark
Reference number 2023/27
Published 20.Sep.2023
Last application date 20.Oct.2023 11:59 PM CEST

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