Concession Manager | Eton Magasin Denmark

CONCESSION MANAGER – MAGASIN LOCATIONS AND ONLINE

Job Description:

As a Concession Manager at Eton you will find yourself in a dynamic, fast paced and international retail environment. Your actions will have direct impact on the performance of the stores and the company’s success. Your ideas will be heard. and you will help create Eton retails recipe for success. Furthermore, strengthen and develop the concession business to become organised and profitable.

About Us

Eton is a luxury men’s shirt company founded in 1928. Ever since the start, quality and innovation have been at the very core of the company. With its roots in Gånghester, a small town in the south of Sweden, it has today successfully grown into a global leading fashion brand. Over the last decades, Eton has continued to perfect its craft through performance fabrics, reinvention of classics and by artistic prints and designs. Eton can today be found in 50 markets in some of the world's most exclusive stores. 

Read more on etonshirts.com

Our company culture promotes an open environment by all of us being transparent, respectful, honest and trusting.

The Ideal Candidate

We always look for those who will best fit into our company culture and who shares our core values.

One Eton
Empowering
Work Smart
Quality-Driven
Customer-Committed
Progressive

In addition to sharing our core values you:

• have excellent cooperation skills
• have a pro-active approach
• have an ability to lead and follow your tasks through completion
• are a positive person
• are organized
• flexible and adaptive
• have an approach to think out of the box for solutions
• are solution oriented
• are a great motivator and saleswoman or salesman

Responsibilities

• The #1 priority of this role is to grow sales and performance. Majority of time and focus should be spent on this.
• SWOT-analysis for each concession location. Ongoing evaluation of short term and long-term opportunities. In example, outline and analyse each Magasin location’s profitability and from these conclusions, find solutions and lay out future options of takeover, improvements of current locations. Plan, assist and execute approved renovations by management.
• Manage concession locations by reviewing product assortment and stock flow, analyse the outcome and subsequently make suggestions/changes together with Retail Merchandiser.
• Motivate, support and train sales staff both internal and external to perform at their highest level by educate them in store operations, selling techniques, product knowledge, customer service and brand. Suggest and implement incentives, sales contests and other motivating factors of selling Eton’s products.
• Manage (hire, grow, develop, train, support) Eton employees at current locations. Suggest changes when appropriate to grow business further.
• Evaluate and implement visual merchandising standards as per Eton guidelines. Suggest and simplify the shopping experience for customers.
• Improve and maintain relation with concession management.
• Manage Eton’s Magasin online business
• Plan, prioritize and own all operative work (deliveries, operations, , pricat and other systematic issues) in concession/store level. Be main point of contact for all things related concession between concession and HQ (sales support).
• Plan stocktaking and make sure all concession location gets correct data to their system.
• Maintain Eton’s Customer Service Excellence
• Initiate and implement Eton events at store level
• Staff schedule management
• Responsible for opex at store level
• Manage POS, click n collect and other digital applications and systems
• Obsolescence and theft

Experience and Qualifications

• Ideally a minimum of 2 years of store management experience with proven track record of success.
• And/or a longer extensive sales track record, can be from other similar industries
• And /or a minimum of 2 years of project management at corporate level with managerial responsibilities
• Or a combined 2 years of experience in some or many of the above-mentioned tasks
• Bachelor’s (University) degree
• Fluent in Danish, business English is a plus

The position reports into the Global Retail Sales Manager

Position: Full time

Location: This position is based out of our shop in shop at Magasin Kongens Nytorv in Copenhagen but requires travel to all Magasin locations where Eton is present

We review applications on an ongoing basis